What Information We Hold and Why
When you create an account on bb441, we collect your name, email address, mobile number and date of birth to verify your identity. If you deposit using bKash, Nagad or Rocket, we log the transaction reference and wallet number to reconcile your account wallet — we
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do not store your mobile banking PIN or password at any point. Device data such as your IP address, browser type and session timestamps are captured automatically to keep your account secure and detect unusual access. We may also collect your location at a region level
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to assess whether the service is available under your local law. You are not required to share more than what registration asks for, and we will always tell you at the point of collection why a specific piece of data is needed. We retain account data
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for as long as your account is active and for a period after closure as required by our internal records policy. Transaction references tied to bKash, Nagad or Rocket deposits are kept for audit purposes. You can ask us at any time what data we hold
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on your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.